Get in touch
Questions, feedback, partnership ideas, or a support issue. Send a note and we’ll point you to the fastest next step.
The fastest way to reach us
Email works best for account questions, billing help, technical issues, and general feedback.
Common questions
A few quick answers before you need to write in.
- Create the first story quickly, then shape characters, themes, and reading format as you go.
- Stories are child-safe, ad-free, and built for shared family reading.
- You can change or cancel plans later from your account.
Before you email us
These are the questions families ask most often before they get in touch.
How do I create the first story?
Start with the free flow, choose who the story is for, and the app will guide you step by step.
Is My Story Wish safe for children?
Yes. The experience is ad-free, family-safe, and designed for children while still being easy for adults to manage.
Can I customise the stories?
Yes. You can tailor characters, themes, illustration style, and story direction as you create.
What if I still need help?
Email hello@mystorywish.com and we’ll get back to you as soon as we can.